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Mental Health Crisis Resources in Toronto

Asking for help isn’t easy–especially if you’ve never spoken openly about your mental health. However, if you are having difficulty performing daily tasks or maintaining a regular routine, it may be time to seek support. Alexis Stern, a Nurse Case Manager at CMHA Toronto, put together a list of crisis resources that you can skip to here. Please note that you should call 911 for immediate support. You can request the mobile crisis team for mental health emergencies. If available, this team will send out a specialized mental health nurse and specialized mental health police officer to provide additional support. If you or someone you know needs mental health and/or substance use crisis support, here is a list of 15 resources that you can access for free, right now.


1. Toronto Community Crisis Service (TCCS)

Contact: Call 211 Hours: Sunday-Friday 24 hours a day; Closed on Saturdays Website:

The Toronto Community Crisis Service (TCCS) is a new, alternate approach to responding to someone in crisis that focuses on health, prevention and well-being. The service provides an alternative to police enforcement, creating a community-based, client centred, trauma-informed response to non-emergency crisis calls and wellness checks.

This service aims to respond to the needs and desires of the communities most impacted by policing and establish trust and confidence in a new community-based response model.

The Toronto Community Crisis Service supports individuals 16 years of age and older, the service hours of operation and area are provided below.


2. Gerstein Crisis Centre

Contact: 416-929-5200 Hours: 24 hour phone call support Website: The Gerstein crisis services include 24/7 telephone support, in-person mobile crisis team, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.


3. Distress Centres of Greater Toronto

Contact: 416-408-4357 or text 45645 Hours: 24 hour phone call support Website: Since 1967, Distress Centres of Greater Toronto has provided 24-hour support, 7 days a week, 365 days a year to individuals in our community at risk and their most vulnerable. They are Canada’s oldest volunteer delivered crisis, emotional support and suicide prevention + intervention + postvention service agency.

Their crisis and emotional distress services are available via hotline chat and text. Their multi-lingual services offer support in seven languages (Mandarin, Cantonese, Urdu, Punjabi, Hindi, Portuguese, Spanish). Their Traumatic Loss program offers virtual/face-to-face individual counselling as well as group support to those who have lost a loved one to suicide or homicide and are navigating the aftermath. Their Touching Base and Senior Support Programs offer vulnerable seniors and youth with medical medication/appointment reminders, mental wellness check-ins and social supports to combat isolation.


4. Progress Place Warm Line

Contact: Call 416-960-WARM (9276)

or text 647-557-5882 Hours: 3pm to Midnight, 7 days a week Website:

The Warm Line is a confidential & anonymous service for adults (18+). Are you feeling lonely, isolated, anxious, depressed or in need of a friendly ear? Chat online, text or call a Warm Line peer support worker.


5. Assaulted Women’s Helpline

Contact: GTA: 416-863-0511

Toll-free: 1-866-863-0511

#SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone

Seniors Safety Line: 1-866-299-1011 Hours: 24 hours a day Website:

Safe space anytime to support, listen, guide women who have experienced any type of abuse anywhere in Ontario. To provide free, confidential and anonymous crisis counselling, emotional support, information and referrals via telephone in up to 200+ languages from a feminist perspective. AWHL is committed to exploring new technologies to address the service delivery needs of the women we help.


6. Kids Help Phone

Contact: 1-800-668-6868 24 or text 686868 Hours: 24 hours a day Website: Kids Help Phone’s e-mental health services are available 24/7 across Canada. This means that they’re there for kids, teens and young adults from coast to coast to coast.